FREE SHIPPING FOR ORDERS OVER $200 WITHIN NEW ZEALAND
We use NZ post, or in some cases Fastway, whichever can deliver to your location. We charge a flat rate of $8.95 per parcel and we try to pack all your ordered items in one parcel. In some cases it is not reasonable to pack in one parcel, e.g. if the order contains a long rod and some heavy smaller items, then we will, at our discretion, pack in multiple parcels to ensure a safe packaging for your ordered goods.
We target to ship orders on same day as order is received, however we can get a 3-5 days delay if, in some rare case, we may run low on stock for some popular items.
We require to ship goods to a physical address, due to insurance cover issues. Make sure that your order has a physical address associated or we may choose, at our discretion, not to ship.
AT RECEPTION: DO NOT sign for goods that have any signs of damage. The couriers will not honor claims once you have signed. On the other hand it is not a problem to replace damaged goods if noted prior to signing.
We pride ourselves to pack goods well and damaged goods is very rare.